Would you like someone else to manage your server AND save 15% on other IT support?
iSecure, in conjunction with their partner The IT3, can provide you with the knowledge and the experience required to efficiently manage your complex IT infrastructure. Our technicians are highly-trained and experienced in delivering quality solutions for a broad range of hardware, software and communications components.
For a single, fixed monthly fee our technicians ensure that your servers are operating efficiently, identifying and rectifying common issues and alerting you to potential problems before they occur. In addition, all customers who hold a current server maintenance agreement receive a 15% discount on any additional ad-hoc support hours they purchase!
- Reduce downtime by ensuring that your infrastructure receives regular healthchecks and proactive maintenance.
- Ensure that you data is protected with our backup management services.
- Reduce IT costs by extending your infrastructure life and saving 15% on any additional support hours you purchase from iSecure or The IT3!
| BASIC: $249 per month | |
|---|---|
| Check Backup Logs | Daily |
| Check Anti-Virus status and definitions | Daily |
| Perform test backup restores | Monthly |
| Apply Microsoft security patches | Monthly |
| Status Reporting Frequency | Monthly |
| VALUE: $375 per month | |
|---|---|
| Hacker checks (Login frequency & failures) | Daily |
| Physical disk status checks | Daily |
| Review of Event Logs to proactively identify issues | Daily |
| Monitor Hard Disk Space | Daily |
| Server Performance Monitoring | Daily |
| Monitor Exchange Database Growth | Daily |
| Status Reporting Frequency | Weekly |
| PREMIUM: $595 per month | |
|---|---|
| VMWare ESX Monitoring Pack | Included |
| Realtime Monitoring Pack | Included |
| Strategic Technology Reviews | Quarterly |
| Managed Server Reboots | Monthly |
| Included Support Time | 1 hr/Month |
| Status Reporting Frequency | Daily |
| REAL-TIME MONITORING: $100 per month | |
|---|---|
| Bandwidth Monitoring | 24/7 |
| Disk Space Monitoring | |
| Server Resource Monitoring (CPU, Disk, Memory & Network Utilisation) | |
| Event Log Error and Alert Monitoring | |
| Server Availability Monitoring | |
| Critical Service Monitoring | |
| Web Page Availability Monitoring | |
| Exchange Store Availability Monitoring | |
| VMWare ESX MONITORING: $100 per month | |
|---|---|
| VMware Health – CPUs | 24/7 |
| VMware Health – Fans | |
| VMware Health – Memory | |
| VMware Health – PSUs | |
| VMware Health – Sensors | |
For more details or to find out how we can help manage your complex IT infrastructure please speak with one of our friendly support consultants on 1300 882 297.